Phenomenology has been used as a qualitative research methodology in health sciences with or without direct reference to the tradition of the phenomenological philosophy. In cases when the phenomenological tradition has been used, two major approaches can be discerned: emphasis on either 1) the phenomenological method (e.g. Giorgi, Smith and van Manen) or 2) the phenomenological concepts (e.g. Zahavi, Køster and Fernandez) as useful tools for qualitative research. In my paper I will be arguing for the benefits of the latter approach, illustrating how phenomenological concepts can ground the qualitative research, generating new knowledge in the field of health care. More concretely, I will refer to the results of my phenomenologically grounded qualitative research study of the patient experience of teleconsultation (using concepts of the lived body and the object body), arguing that contrary to the assumption within the contemporary phenomenology of medicine that the clinical encounter is a source of the patient’s objectification, in teleconsultation the objectification of the patient is significantly reduced. I will proceed showing that these results have implications for the improvement of the quality of health care both online and in person.