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(2016) Social and community psychiatry, Dordrecht, Springer.
Staff evaluation and presentation of organisational culture in mental health structures
Stelios Stylianidis , Panagiotis Chondros
pp. 419-434
Staff evaluation is sub-module in the assessment of mental health services. In the present chapter, we focus on the creation of a structured staff evaluation system within the framework of mental health through the presentation of a case study in Greece and its theoretical background. Theoretical definitions are included with a focus on the concept of organisational culture. It then goes on to present how this evaluation is implemented to improve the quality of mental health services, its methodology and limitations. The establishment of criteria on the basis of which the operation of the system will be reviewed is central to this process. Consequently, the adoption or creation of indicators with good psychometric properties (validity, reliability, sensitivity to change) is a necessary investment which contributes in studying the efficiency of the system. A multifaceted methodological approach (use of multiple research tools) and simultaneous implementation of the results in educational and clinical practice are proposed. The sections on management intervention and changes focus on the following individual areas: commitment to the goals of the organisation, participation in the work, performance, job satisfaction, psychosomatic-psychological reactions.
Publication details
DOI: 10.1007/978-3-319-28616-7_21
Full citation:
Stylianidis, S. , Chondros, P. (2016)., Staff evaluation and presentation of organisational culture in mental health structures, in S. Stylianidis (ed.), Social and community psychiatry, Dordrecht, Springer, pp. 419-434.
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